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ABOUT ROOTS BOTANICAL

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

To request a refund, please contact our customer service with your order details. Refunds are processed within 5-7 business days after we receive the returned items.

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

We accept returns within 30 days of purchase. The items must be in their original condition and packaging. Please contact our customer service to initiate a return.

Yes, certain items such as perishable goods, custom products, and items on sale cannot be returned. Please check our return policy for more details.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

We offer several delivery options including standard shipping, express shipping, and overnight delivery. You can choose your preferred option at checkout.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.